The televisit system is an alternative to family members visiting prisoners who are detained in institutions far from their home. Visits are conducted through video conferences that are expected to reduce expenses and time of family members. They only need to go to the nearest prison where this facility is available to visit the prisoner via the televisit system. |
Procedure
The family is required to register as users of the system at the prison institution where the prisoner is held. After registration, the family will be given visit cards and is eligible to use the televisit facility at any prison where it is available. The family needs to make reservations at least three days before the date of visit.
Example
Inmate A is detained in the Kajang Prison in Selangor whereas his family resides in Penang. The family is required to register as a televisit user at the Kajang Prison and will then be able to make reservations for televisits at the Penang Prison or any other prison where the facility is available.
Regulations during visits
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